Islamabad: PTA has taken a major step for the convenience of
customers and timely redressal of complaints.
PTA Digital Assistant has been made accessible online and
through WhatsApp. PTA has launched ‘Digital Assistant’ for telecom users.
PTA Digital Assistant is available on WhatsApp, will provide
instant guidance to users as they will now be able to contact PTA Digital
Assistant on WhatsApp number 03150055055.
Furthermore, PTA officials said in this regard that the
Digital Assistant will provide information related to telecom services and
complaint procedures. An instant information and automated response facility
will be available through the menu-driven system, which aims to provide instant
answers to questions and better user convenience.
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